211 N.J.Super. 84, 510 A.2d 1197
Theodore R. MORGAN, Plaintiff,
v.
AIR BROOK LIMOUSINE, INC.,
Defendant.
Superior Court of New Jersey,
Law Division, Essex County.
Decided Jan. 31, 1986.
Supplemented March 17, 1986.
VILLANUEVA, J.S.C.
Plaintiff's complaint alleges various
causes of action for fraud arising out of
his obtaining a franchise to operate a
limousine service from defendant.
The sole issue involved in cross motions
for summary judgment is whether the New
Jersey Consumer Fraud Act, N.J.S.A.
56:8-1 et seq., applies to a franchise
relationship.
*87 The court holds that it does apply
because a franchise or business
opportunity venture is "merchandise"
within the intendment of the Act.
Since plaintiff's attorney failed to notify
the Attorney General of this action, in
accordance with N.J.S.A. 56:8-20, the
court directed the attorney to do so to
determine if he wanted to intervene or
appear. As a result thereof, the Attorney
General has appeared in support of
plaintiff's position, arguing that the Act is
not restricted to consumer retail sales or
advertising, that a franchise, including Air
Brook's, is merchandise within the
intendment of the Act and that the failure
of a franchisor, including Air Brook, to
provide a prospective franchisee, like
Morgan, with a Rule disclosure statement
(required by F.T.C. Rule 16 C.F.R.
436.1) is a per se unconscionable
commercial practice, deception, fraud,
false pretense, false promise or
misrepresentation in violation of 2 of the
Act.
PRELIMINARY STATEMENT
Plaintiff filed a four count complaint
alleging causes of action for fraud under
the New Jersey Consumer Fraud Act (the
"Act") [FN1], N.J.S.A. 56:8-1; breach of
the franchise agreement; violation of
Federal Trade Commission Rule 16,
C.F.R. 436.1, dealing with unfair and
deceptive practices of a franchisor; and
violation of 18 U.S.C. 1961 et seq., the
Racketeer Influenced and Corrupt
Organizations Act ("RICO"). Defendant
filed a counterclaim for damages for
breach of the franchise agreement.
FN1. The actual title of the Act
when it was originally adopted was:
"An Act concerning consumer
fraud, its prevention, and providing
penalties therefor." L. 1960, c. 39,
p. 137.
Defendant has moved for summary
judgment to dismiss all counts of the
complaint except the one for breach of the
franchise agreement. Plaintiff has made
a cross motion for *88 summary judgment
on the first count alleging violation of the
Act.
Plaintiff now concedes that he has no
private cause of action for a violation of
Federal Trade Commission Rule 16
C.F.R. 436.1, adopted pursuant to 15
U.S.C. 41 et seq. He also concedes
that the count of his complaint alleging
"RICO" violations does not set forth a
cause of action because he has no
standing and has not satisfied the
necessary prerequisites for a civil "RICO"
action and therefore withdraws those
counts. Therefore, these motions are
limited to the First Count of the complaint
alleging violation of the Act.
The defendant, Air Brook Limousine, Inc.,
(hereinafter "Air Brook"), conducts a
limousine business in New York and New
Jersey, wherein it sells franchises to
individuals who become drivers of
vehicles leased from defendant.
The plaintiff, Theodore Morgan
(hereinafter "Morgan"), entered into a
franchise agreement with Air Brook on
February 29, 1984. Prior to the execution
of the agreement, Morgan received a
descriptive brochure and sample earning
program from Air Brook. Morgan alleges
that these documents intentionally omitted
material facts concerning the operation of
the franchise, intentionally misrepresented
the benefits of the obligation and that the
material used to induce Morgan to enter
into the agreement was likely to, and in
fact did, deceive him.
Morgan alleges that Air Brook told him
that the numbers shown on Air Brook's
sample earnings sheet were minimal and
that a driver could do even better. Morgan
agreed to accept only rides given to him
by **1199 Air Brook's dispatcher. Morgan
alleges that, as time went on, the rides
were insufficient to cover his fixed
expenses to Air Brook. Although Morgan
worked six days a week and accepted
virtually every ride assigned to him, based
upon the fees set by Air Brook for the
rides, including tips, there was no possible
way for him to meet the fixed obligations.
He alleges that had he received the
proper financial information from Air
Brook, there is no way he *89 would have
undertaken the risk of entering into the
franchise agreement and the lease of the
car.
By virtue of these allegations, Morgan
seeks to bring the franchise relationship
between the parties within the ambit of the
New Jersey Consumer Fraud Act by
alleging that Air Brook violated the Act by
soliciting him to enter into the franchise
obligation by the use of certain materials.
Air Brook denied these allegations in its
Answer and set forth seven Separate
Defenses to this claim, including: (a) the
Act does not apply to the transaction or
the relationship between Morgan and Air
Brook; (b) no merchandise was offered
for sale to the public, directly or indirectly,
by Air Brook; (c) Air Brook was not
engaged in the sale or advertisement of
any merchandise; (d) Air Brook did not
engage in any act or practice violative of
2 of the Act; (e) any statements made
by Air Brook were made in good faith; (f)
Morgan is not a consumer or a protected
person within the intendment of the Act;
(g) Air Brook's written materials did not
intentionally omit material facts and did
not intentionally misrepresent the benefits.
Morgan alleged in his motion for
summary judgment that Air Brook had
sold merchandise within the intendment of
the Act and that Air Brook's failure to
provide him with the written disclosure
statement required by the Federal Trade
Commission, 16 C.F.R. 436 ("Rule"),
lent further support to his claim that Air
Brook had omitted and misrepresented its
operation and benefits in violation of 2
of the Act.
Air Brook, in its motion for summary
judgment, maintained that the Act does
not apply because it applies only to sales
or advertising of merchandise at the retail
level and not to an investment or a for-profit type of transaction and even
assuming that the Act did apply to the
parties' transaction, the failure to provide
the Rule's disclosure statement to Morgan
did not constitute a violation of 2 of the
Act.
*90 It is undisputed that a Rule disclosure
statement was not provided to Morgan
although certain Air Brook promotional
and informational materials were
provided. There also is nothing in the
record to indicate that the internal
operation of Air Brook is subject to the
regulatory or supervisory control of any
agency, federal or state.
THE ACT IS NOT RESTRICTED TO
CONSUMER RETAIL SALES OR
ADVERTISING.
[1] Air Brook's argument that the Act only
applies to retail consumer sales or
advertising is without support.
Preliminarily, it should be noted that Air
Brook's reference to the Division of
Consumer Affairs ("Division") regulations
governing merchandise advertising,
N.J.A.C. 13:45A-9.1 et seq. ("Advertising
Regulations"), to support its argument that
only the retail level of sales or advertising
is encompassed by the Act, is incorrect.
The Advertising Regulations, promulgated
pursuant to 4 of the Act ("To accomplish
the objectives and to carry out the duties
prescribed by this act, the Attorney
General ... may ... promulgate such rules
and regulations ... which shall have the
force of law"), represent the Attorney
General's determination that greater
protection against deception in
merchandise advertising on the retail level
is necessary. No such "retail restriction"
is contained anywhere within 2 of the
Act. Indeed, the regulations governing
the jurisdiction of the Division to
adjudicate matters involving a violation of
the Act or regulations promulgated
thereunder specifically employ the Act's
1 definition of **1200 merchandise in
which no "retail restriction" exists.
N.J.A.C. 13:45A-2.1(a) and (b).
The Act defines advertisement as
including:
The attempt directly or indirectly by
publication, dissemination, solicitation,
indorsement or circulation or in any
other way to induce directly or indirectly
any person to enter or not enter into any
obligation or acquire any title or interest
in any merchandise or to increase the
consumption thereof or to make any
loan;.... [Emphasis supplied; N.J.S.A.
56:8-1(a).]
*91 Thus, when a franchisor solicits a
person to enter into an obligation for a
franchise, that transaction falls within the
aforesaid definition of advertisement.
Section 2 of the Act declares the
following practices to be unlawful:
The act, use or employment by any
person of any unconscionable
commercial practice, deception, fraud,
false pretense, false promise,
misrepresentation, or the knowing
concealment, suppression, or omission
of any material fact with intent that
others rely upon such concealment,
suppression or omission, in connection
with the sale or advertisement of any
merchandise or real estate, or with the
subsequent performance of such person
as aforesaid, whether or not any person
has in fact been misled, deceived or
damaged thereby;.... [Emphasis
supplied.]
For purposes of applying 2 of the Act to
a particular transaction, several words
contained therein are expressly defined in
1 and are not given their ordinary or
generally accepted meaning. The term
"person" is defined as "any natural person
or his legal representative, partnership,
corporation, company, trust, business
entity or association, and any agent,
employee, salesman, partner, officer,
director, member, stockholder, associate,
trustee or cestuis que trustent thereof".
[Emphasis supplied.] The term "sale" is
defined as "any sale, rental or distribution,
offer for sale, rental or distribution or
attempt directly or indirectly to sell, rent or
distribute." The term "merchandise" shall
include "any objects, wares, goods,
commodities, services or anything offered,
directly or indirectly to the public for sale."
[Emphasis supplied.] Moreover, by the
repetition of the term "person" (as defined
in 1) within 2, an express indication of
2's application to transactions involving
more than the ordinary retail merchant
and personal consumption consumer is
apparent.
It is a cardinal principle of statutory
construction that "the words and phrases
contained in [a] statute should be given
their ordinary and well- understood
meaning." DeHart v. Bambrick, 177
N.J.Super. 541, 549, 427 A.2d 113
(App.Div.1981), citing Fahey v. Jersey
City, 52 N.J. 103, 107, 244 A.2d 97
(1968); Kingsley v. Hawthorne Fabrics,
Inc., 41 N.J. 521, 526, 197 A.2d 673
(1964). Nonetheless, this principle only
*92 governs "in the absence of explicit
indication of a special meaning." In re
Barnert Memorial Hosp. Rates, 92 N.J.
31, 40, 455 A.2d 469 (1983), citing Levin
v. Parsippany-Troy Hills Tp., 82 N.J. 174,
182, 411 A.2d 704 (1980); Safeway
Trails, Inc. v. Furman, 41 N.J. 467, 478,
197 A.2d 366 (1964), cert. den. 379 U.S.
14, 85 S.Ct. 144, 13 L.Ed.2d 84 (1964);
See Serv. Armament Co. v. Hyland, 70
N.J. 550, 556, 362 A.2d 139 (1976). This
overriding principle of statutory
construction has been legislatively
recognized in N.J.S.A. 1:1-1, which
provides:
1:1-1 General Rules of construction
In the construction of the laws and
statutes of this state, both civil and
criminal, words and phrases shall be
read and construed with their context,
and shall, unless inconsistent with the
manifest intent of the legislature or
unless another or different meaning is
expressly indicated, be given their
generally accepted meaning, according
to the approved usage of the language.
Technical words and phrases, and
words and phrases having a special or
accepted meaning in the law, shall be
construed in accordance **1201 with
such technical or special and accepted
meaning. [Emphasis supplied.]
Because the Legislature has expressly
defined the term "person" to include
individuals and business entities as both
violators and aggrieved parties, [FN2] a
court has no authority to lessen the reach
of the Act and is, in fact, bound by the
definition. Febbi v. Div. of Employment
Sec., 35 N.J. 601, 606, 174 A.2d 481
(1961), citing 2 Sutherland, Statutory
Construction, 3002, 4814 (3d ed.
1943); Eagle Truck Transp., Inc. v. Bd. of
Review, etc., 29 N.J. 280, 289, 148 A.2d
822 (1959). Indeed the Appellate
Division, recognizing the scope of the Act
and its well-defined terms, recently
concluded that a business entity is a
"person" under 1 of the Act and "may
qualify as a consumer" for purposes of the
protection of 2 of the Act. D'Ercole
Sales, Inc. v. Fruehauf Corp., 206
N.J.Super. 11, 23, 501 A.2d 990
(App.Div.1985). This court believes this
conclusion was correctly made based
upon the recognition that no definition of
"consumer" is contained within 1 *93 of
the Act in contra-distinction to the express
definition of "consumer" in other statutes,
which restrict the definition to individual
person, family or household consumption
purposes, Ibid. n. 2, or to retail
transactions. See N.J.S.A. 56:8-22,
defining "consumer commodity" for
purposes of the Unit Price Disclosure Act,
N.J.S.A. 56:8-21 et seq., and including
within that definition a "retail sale"
restriction. [FN3]
FN2. A detailed reading of 2
illustrates that the defined term
"person" is used to refer to both
parties to the sale. Absent a "clear
indication to the contrary [the
repetition of the defined term
"person"] should have the same
meaning throughout." Keith Mach.
Corp. v. S. Plainfield, 89
N.J.Super. 584, 591, 215 A.2d 788
(Law Div.1965).
FN3. Indeed, at the time of
enactment of 22 of the Act,
L.1975, c. 242, 2 was amended,
L.1975, c. 294, 1, but the
definitions contained within 1
were not changed.
In another case recently considered by
the Appellate Division, the court noted
that the Act's "definitional sections are
very broad." New Mea Const. Corp. v.
Harper, 203 N.J.Super. 486, 499, 497
A.2d 534 (App.Div.1985). Holding that
the Act was "applicable to a custom
builder who uses substandard material in
the construction of a house[,]" Id. at 501,
497 A.2d 534, the court reaffirmed the
well-established principles governing the
liberal construction of the Act's remedial
provisions:
The available legislative history
demonstrates that the act was intended
to be "one of the strongest consumer
protection laws in the nation." See
Skeer v. EMK Motors, Inc., 187
N.J.Super. 465, 471-473 [455 A.2d 508
(App.Div.1982) ]. We deem it our
responsibility to construe the Act
broadly, not in a crabbed fashion which
would provide an exemption for a
custom builder, an exemption we do not
think the legislature ever intended to
bestow. Statutory exceptions "are not to
be implied." [Id. at 501-502, 455 A.2d
508, footnote omitted; quoting 2A
Sutherland, Statutory Construction,
47.11 at 145 (1984); other citations
omitted.]
It is interesting to note that, although the
D'Ercole court did not reach the issue
presented "whether the transaction
concerning the purchase of a tow truck for
commercial purposes comes within the
scope of the ... Act [,]" D'Ercole, 206
N.J.Super. at 23-25, 501 A.2d at 996-97,
the application of the Act to non-retail
transactions has stood unchallenged for
the past 13 years. Kugler v. Koscot
Interplanetary, Inc., 120 N.J.Super. 216,
293 A.2d 682 (Ch.Div.1972) ("Koscot" ).
Koscot involved "the sale and distribution
of cosmetics throughout the United
States." Id. at 221, 293 A.2d 682. This
multi-level distribution plan involved sales
of distributorships:
*94 which entitled the purchaser to
participate in the Koscot marketing plain
in two capacities, namely, "retail", i.e.,
the sale of cosmetics, and "wholesale",
i.e., the recruitment and sale of further
distributorships. Both segments of the
marketing plan provided for the
compensation of distributors through a
system **1202 of commissions related
either to the sale of the product or the
sale of distributorship positions. [Id. at
223, 293 A.2d 682; footnote omitted.]
Indeed, the "total investment" by New
Jersey consumers during the period 1969-
1971 "exceeded three million dollars." Id.
at 225, 293 A.2d 682. The court's holding
that Koscot's referral sales/multi-level
distribution plan was prohibited by the Act,
Id. at 233, 293 A.2d 682, recognized that
the Act was not restricted to retail
consumer consumption transactions. See
People ex. rel. Scott v. Cardet
International, Inc., 24 Ill.App.3d 740, 321
N.E.2d 386, 392 (Ill.App.Ct.1974)
(purchaser of similar multi-level marketing
and distribution plan was not within
protection of the Illinois Consumer Fraud
Act, Ill.Rev.Stat. 1971, ch. 121 1/2 , par.
261 et seq., inasmuch as the term
"consumer" was restricted to the purchase
of merchandise for personal "use or [use
by] a member of [one's] household or in
connection with the operation of [one's]
household. Koscot is distinguished
because of the absence of any definition
of "consumer" within the Act).
The Act is not restricted to retail
consumer consumption transactions and
its protective sweep includes transactions
in which a person, like Morgan, makes an
investment rather than a consumption
purchase.
A FRANCHISE OR BUSINESS
OPPORTUNITY VENTURE IS
MERCHANDISE WITHIN THE
INTENDMENT OF THE ACT.
[2] Merchandise is defined within 1(c) of
the Act to include "any objects, wares,
goods, commodities, services or anything
offered, directly or indirectly, to the public
for sale." Air Brook's contention that the
franchise rights which it offers to the
public for sale are not "merchandise"
within the intendment of the Act is
erroneous. Indeed, its reliance upon
Westervelt v. Gateway Financial Service,
190 N.J.Super. 615, 464 A.2d 1203
(Ch.Div.1983), Daaleman v.
Elizabethtown Gas Co., 77 N.J. 267, 390
A.2d 566 (1978), In re *95 Catanella and
E.F. Hutton & Co., Inc., Securities
Litigation, 583 F.Supp. 1388
(E.D.Pa.1984) and Neveroski v. Blair, 141
N.J.Super. 365, 358 A.2d 473
(App.Div.1976), for the proposition that
"the Act is not as broad as its literal
terms," is misleading and misguided.
These cases all involved matters subject
to complete supervision and control of a
regulatory agency with primary authority
to address and resolve the subject matter
of the litigation involved. Westervelt, 190
N.J.Super. at 625, 464 A.2d 1203
(Department of Banking); Daaleman, 77
N.J. at 273, 390 A.2d 566 (Board of Public
Utilities); In re Catanella, 583 F.Supp. at
1443 (Div. of Consumer Affairs, Bureau of
Securities). [FN4] Neveroski, 141
N.J.Super. at 379, 358 A.2d 473 (Dept. of
Ins., Real Estate Commn.). It was, thus,
the need to avoid "conflicting
determinations, rulings and regulations
affecting the identical subject matter ..."
that predominated. Daaleman, 77 N.J. at
272, 390 A.2d 566. See Westervelt, 190
N.J.Super. at 625, 464 A.2d 1203.
FN4. The court in Catanella also
held that "securities" were not
merchandise within the intendment
of the Act because "securities" had
been considered by the Legislature
for inclusion in 1's definition of
merchandise and because such
inclusion was not part of the
legislation as enacted. 583
F.Supp. at 1441.
It is true that the Appellate Division in
Neveroski, 141 N.J.Super. at 378- 379,
358 A.2d 473, indicated that members of
the learned professions obviously were
not subject to the Act notwithstanding that
they rendered "services" to the public.
That must be distinguished with a
franchise or business opportunity venture,
which is merchandise within the
intendment of the Act. Although the court
indicated that the entire thrust of the Act is
pointed to products and services sold to
consumers in the popular sense, their
analysis was not directed at a franchise or
business opportunity venture.
In this matter, there is nothing in the
record to indicate that Air Brook's
franchise **1203 advertising and sales
practices are subject to the complete
supervision and control of a regulatory
agency, state or federal, with primary
authority to address and resolve the
subject matter of Morgan's claims. Air
Brook will *96 not be "subjected to two
areas of inconsistent regulation [and the
subject matter of Morgan's claim will not
involve] two distinct and conflicting
regulatory schemes." Ibid. [FN5]
FN5. Although various states have
enacted franchise and business
opportunity disclosure statutes
which set up a comprehensive
regulatory scheme for supervision
and control of such business
activities, see e.g., Cal.Corp.Code,
31000 et seq. (franchises),
Cal.Civ.Code, 1812.200 et seq.
(seller assisted marketing plans),
New Jersey has no such scheme.
This is all the more reason, if one
is needed, for subjecting franchise
or business opportunity sales and
advertisements to the Act.
By legislation, a franchisee in New Jersey
is entitled to protection from termination
and from other practices deemed
unlawful. Franchise Practices Act, [FN6]
N.J.S.A. 56:10-1 et seq. ("FPA"). [FN7]
Under 3a of the FPA, a franchise is
defined to mean:
FN6. The actual title of this Act
when it was adopted was: "An Act
to prohibit unfair practices in
franchising and supplementing
Title 56 of the Revised Statutes."
L.1971, c. 356.
FN7. The FPA does not apply to
this matter inasmuch as one of the
two conditions for application has
not been met: namely, the lack of
gross sales of products or services
between Air Brook and Morgan
having a value in excess of
$35,000 for the 12-month period
immediately preceding the filing of
suit. N.J.S.A. 56:10-4(2).
Reference to this legislation is for
the purpose of defining the
elements of a franchise and for the
purpose of illustrating the similarity
between New Jersey's construction
of a franchise and the Rule's
construction of a franchise.
a written agreement for a definite or
indefinite period, in which a person
grants to another a license to use a
trade name, trade mark, service mark,
or related characteristics, and in which
there is a community of interest in the
marketing of goods or services at
wholesale, retail, by lease, agreement,
or otherwise.
Our Legislature, in enacting the
Franchise Practices Act, has declared that
distribution and sales through franchise
arrangements in New Jersey vitally affect
the general economy of the State, the
public interest and the public welfare.
N.J.S.A. 56:10-2. Shell Oil Co. v.
Marinello, 63 N.J. 402, 409, 307 A.2d 598
(1973). The Legislature, in adopting the
FPA, felt that it was "necessary in the
public interest to define the relationship
and responsibilities of franchisors and
franchisees in connection with franchise
*97 arrangements." This form of
marketing arrangement was considered
by the Appellate Division in Neptune T.V.
& App. v. Litton Microwave, etc., 190
N.J.Super. 153, 462 A.2d 595
(App.Div.1983). In Neptune T.V., Judge
Pressler, writing for the court, held that no
franchise relationship existed under the
FPA between an appliance repair
business and a manufacturer of
microwave ovens notwithstanding that the
appliance repair business was authorized
to use the "Litton" name and designation
as an "authorized" service source in the
conduct of its business. Lacking in the
relationship was the presence of the
second criterion--the "community of
interest in the marketing of goods or
services...." Id. at 167, 462 A.2d 595.
Inasmuch as the phrase "community of
interest in the marketing of goods or
services" is not defined within the FPA,
the court relied upon other state franchise
legislation which also used the phrase, but
defined it. Id. at 161, 462 A.2d 595.
Relying, in part, upon Wisconsin's
definition ("a continuing financial interest
between the franchisor and franchisee in
the operation of the franchise business"),
the court determined that the franchise
relationship under the FPA required that
the franchisee's role in the marketing of
the franchisor's goods or services be
"reasonably construable as conjoining it to
[the franchisor] in an interdependent and
continuing financial interest in each
other's business." Id. at 167, 462 A.2d
595. No such relationship existed
between Neptune T.V. and Litton since
Litton was in the business of selling
trouble-free **1204 microwave ovens and
Neptune T.V. was in the business of
performing post-sale repairs to Litton's
microwave ovens, which were clearly not
trouble-free. Ibid.
Morgan had the right to use the Air Brook
name and, indeed, was required to use
the name by way of an Air Brook uniform
and automobile designation. Moreover, Air
Brook and Morgan had a continuing
financial interest in the marketing of Air
Brook's service. Morgan's capital and
labor only served to enhance and enlarge
Air Brook's limousine service market.
Conversely, Air Brook's system-wide
marketing and promotional *98 network,
good will, training and supervision also
served to build an instant customer base
for Morgan. Thus, the arrangement
between Air Brook and Morgan can be
reasonably construable as the sale of the
right to sell to others (in this case
services) by use of another's name and
pursuant to another's marketing plan or
system in which both parties avail
themselves of "mutual advantage and
interdependence." Id. at 163, 462 A.2d
595.
Although the term "franchise" is not
included within 1(c)'s definition of
"merchandise," it is subsumed within the
terms "commodities", "services" or
"anything offered, directly or indirectly to
the public for sale." See, e.g. Koscot, 120
N.J.Super. at 232-233, 293 A.2d 682
(purchase of the right to sell was the
same right to sell prohibited by the Act).
Courts of other states, in construing their
own deceptive practices legislation, have
come to the same conclusion. Thus, in
Bailey Employment System, Inc. v. Hahn,
545 F.Supp. 62 (D.Conn.1982), aff'd
without op. 723 F.2d 895 (2 Cir.1983), the
court determined that since a franchise
was a form of license or privilege to do
business under the franchisor's name or
pursuant to the franchisor's marketing
plan or system, the sale of a franchise
was a "commodity or thing of value" within
the statutory definition of "trade or
commerce" under Connecticut's Unfair
Trade Practices Act, Conn.Gen.Stat.
42-110a(4), which reads:
"Trade" and "commerce" means the
advertising, the sale or rent or lease, the
offering for sale or rent or lease, or the
distribution of any services and any
property, tangible or intanglible, real,
personal or mixed, and any other article,
commodity, or thing of value in this
State [Id. at 66.]
Similarly, in People ex. rel. Scott v.
Cardet International, Inc., 321 N.E.2d at
390, the court held that distributorships
that marketed household and personal
items sold by a marketing franchisor were
"services" and "intangibles" within the
statutory definition of "merchandise" under
the Illinois Consumer Fraud Act,
Ill.Rev.Stat. ch. 121 1/2 , 261(b)
(legislation which is almost identical to the
Act):
*99 any objects, wares, goods,
commodities, intanglibles, real estate
situated outside the State of Illinois, or
services. [FN8]
FN8. Illinois' definition of
"merchandise" differs only in the
following manner from 1(c) of the
Act: first, it includes intangibles
and restricts real estate to that
situated outside of Illinois; second,
it does not include the phrase
"anything offered, directly or
indirectly, to the public for sale."
For the most part, Illinois' definition
of the elements of unlawful
practices under its Consumer
Fraud Act substantially parallel the
provisions of 2 of the Act.
People ex. rel. Scott v. Cardet
International, Inc., 321 N.E.2d at
390.
The court correctly determined that the
franchisor's "agreements [in which a
franchisee] acquired the right to use the
[franchisor's] trade name ... good will ...
and certain operational services to
facilitate the carrying on of [business]"
amounted to the sale of "services" and
"intangibles" within the statutory meaning
of "merchandise". Ibid. Thus, the
conclusion that the term "services" within
1(c) of the Act includes the type of
operational, supervisory and marketing
assistance provided by a franchisor is not
without support. Indeed, several states,
including California, which have
determined to regulate franchise and
business opportunity ventures by means
of filing and disclosure, include the sale of
"services" as within the intendment of
such legislation. See, e.g., Cal.Civ.Code
1812.201(a) and 1812.201(i)
"('Services' **1205 includes any
assistance, guidance, direction, work,
labor or services provided by the seller to
initiate or maintain or assist in the initiation
or maintenance of business.)" People v.
Mott, 140 Cal.App.3d 394, 189 Cal.Rptr.
589, 593, n. 2. (Cal.Ct.App.1983).
Several courts have held that sales of
franchises fall within the ambit of federal
and state securities laws. For a summary
of the factors courts have considered with
regard to whether franchises are
regulated by securities laws, see Opinion
of Attorney General of Utah, (CCH Blue
Sky Reporter, para. 70, 893 [1971] ). See
also DeSimone v. Nationwide Mut. Ins.
Co., 149 N.J.Super. 376, 380, 373 A.2d
1025 (Law Div.1977), where the court
stated that "assuming, without deciding,
that the Act applies to the sale of policies
of insurance," it did not apply to plaintiff in
that *100 case against an insurer because
of the lack of "fraud--unconscionable,
deliberate and knowing fraud."
This franchise is offered for sale to the
general public as any other merchandise
is. No special qualifications or experience
are required except having sufficient
funds for the down payment.
A franchise or business opportunity is
"merchandise" within the intendment of
the Act, and therefore, the arrangement
between Air Brook and Morgan is subject
to the protective sweep of the Act.
THE FAILURE OF A FRANCHISOR TO
PROVIDE A PROSPECTIVE
FRANCHISEE WITH A RULE
DISCLOSURE STATEMENT IS A PER
SE UNCONSCIONABLE COMMERCIAL
PRACTICE, DECEPTION,
FRAUD, FALSE PRETENSE, FALSE
PROMISE OR MISREPRESENTATION
IN VIOLATION OF 2
OF THE ACT.
[3] Although Morgan originally alleged a
private cause of action under the Rule
(Third Count), based upon Air Brook's
failure to provide the required Rule
disclosure statement, Morgan has
acknowledged, as part of his response to
Air Brook's motion for summary judgment
on the Third Count, that no private cause
of action exists. This does not mean,
however, that the Rule has no application
to that part of Morgan's action which
alleges a violation of 2 of the Act (First
Count).
The Rule establishes basic minimum
standards for lawful business conduct in
the sale, offer for sale and advertising of
franchises or business opportunity
ventures. It is designed to prevent
deception or unfairness in such
transactions by prohibiting certain conduct
and by imposing affirmative obligations
upon those who engage in such
transactions. The Rule is a recognition
that such transactions often involve
consumer commitment of substantial
dollars in an attempt to secure self-reliance and security in an independent
business, often without the availability of
reliable, meaningful and adequate
information *101 to make an informed
investment decision. Without such
information, the consumer's attempt to
share in the "American Dream" could
result in a nightmare of significant
personal and financial proportions.
Pursuant to the Rule, certain forms of
continuing commercial relationships are
defined as "franchises". With reference to
this action, a "franchise" exists where
there is: 1) a distribution of services
associated with the franchisor's
trademark, trade name, advertising or
other commercial symbol; 2) significant
control of, or significant assistance to the
franchisee's business operation; and 3)
required financial commitment by the
franchisee to the franchisor. 16 C.F.R.
436.2(a)(1)(i) and (a)(2). Certain
continuing commercial relationships are
exempted or excluded from the Rule's
scope, but none apply to this case. 16
C.F.R. 436.2(a)(3) and (a)(4). The
arrangement between Air Brook and
Morgan is a "franchise" under the Rule.
Pursuant to 16 C.F.R. 436.1(a), an
unfair or deceptive act or practice is
committed by a franchisor if it fails to
provide any prospective franchisee with a
single written disclosure statement or
prospectus which accurately, clearly and
concisely discloses 20 categories of
information relating to the **1206
franchisor's organization, operation,
management, control and finances. This
statement must be presented at the
earlier of: (1) 10 days prior to the earlier
of the execution of the franchise
agreement or the payment of any
consideration by the prospective
franchisee on account of the franchise
relationship [collectively referred to as the
"time for making of disclosures," 16
C.F.R. 436.2(g) ] or (2) a face-to-face
meeting between the prospective
franchisee and the franchisor, its agents
or representatives, for the purpose of
discussing the sale or possible sale of a
franchise [referred to as the first "personal
meeting," 16 C.F.R. 436.2(o).]
Air Brook did not provide Morgan with a
Rule disclosure statement in the manner
and within the time mandated. Air Brook's
defense that it "substantially complied"
with the Rule *102 is of no moment
because the Rule requires full compliance
with its basic minimum standards of
commercial practice.
Further, under 16 C.F.R. 436.2(b), a
franchisor commits an unfair or deceptive
practice if it makes any representations
(oral, written or visual) to the prospective
franchisee that state or imply a specific
level of profits, income or other financial
gain to accrue in the relationship without
providing the prospective franchisee with
an additional single written disclosure
statement setting forth the material bases
for the earnings claim. Air Brook made a
written earnings claim to Morgan, but did
not provide Morgan with the Rule's written
earnings claim statement. Again, Air
Brook's defense of "substantial
compliance" is of no moment.
A franchisor's failure to comply with the
Rule, such failure deemed by the Rule to
be an unfair or deceptive act or practice,
is an affirmative act or practice in violation
of 2 of the Act. The intent of the
franchisor to deceive and the effects
thereof are irrelevant inasmuch as intent
and actual harm are not required to
establish a prohibited act of commission
under the Act. D'Ercole Sales, Inc. v.
Fruehauf Corp., 206 N.J.Super. at 21, 501
A.2d at 996, citing Fenwick v. Kay
American Jeep, Inc., 72 N.J. 372, 377,
371 A.2d 13 (1977). As noted by the
Supreme Court in Fenwick, it is "[t]he
capacity to mislead [that] is the prime
ingredient of deception or an
unconscionable commercial practice." Id.
at 378, 371 A.2d 13.
The determination of the court in Swiss v.
Williams, 184 N.J.Super. 243, 445 A.2d
486 (Cty.D.Ct.1982), although overruled
on other grounds, [FN9] supports the
position that failure to provide "a material
fact", which is to be relied upon in
connection with a sales transaction,
constitutes an act of deception, fraud,
false pretense, false promise,
misrepresentation or unconscionable
commercial *103 practice as proscribed
by the Act. In Swiss, a door-to-door seller
of storm windows and doors contracted to
sell his merchandise to a homeowner
without providing her with the required
rescission rights notice under the Door-to-Door Home Repair Sales Act, N.J.S.A.
17:16C-95 et seq. The court concluded
that the seller's failure to comply with the
rescission rights notice requirement
constituted not only a violation of that
statute, 184 N.J.Super. at 250, 445 A.2d
486, but also constituted a prohibited
unconscionable commercial practice
under 2 of the Act. Id. at 251, 445 A.2d
486. Moreover, the court noted the effect
of an equally applicable Federal Trade
Commission rescission rights notice
requirement, 16 C.F.R. 429.1, in its
"conclusion that plaintiff violated the
Consumer Fraud Act [by engaging in
conduct deemed to be] an 'unfair and
deceptive act or practice'." Id. at 252, 445
A.2d 486.
FN9. Skeer v. EMK Motors, Inc.,
187 N.J.Super. 465, 473, 455 A.2d
508 (App.Div.1982) (court found
that the trial court erred in its
failure to award treble damages
and attorneys' fees in private
action under the Act.)
Air Brook's failure to comply with the
Rule's requirements in the sale of the
franchise to Morgan constitutes a per se
deceptive or unconscionable commercial
act or practice in violation of 2 of the
Act. Its failure to accord Morgan the basic
minimum **1207 protection afforded by
the Rule is violative of the standard of
commercial conduct established by and
embodied in the Act. The antiquated rule
of caveat emptor has no place in modern
society, which demands disclosure,
honesty and good faith. Air Brook's failure
to comply with the Rule, regardless of its
motives, is an unlawful act or practice
under the Act.
Defendant's additional argument is that
even if the Act does apply to a franchise
transaction that plaintiff made up his mind
to enter into the relationship prior to
receiving the materials and therefore he
could not have relied upon the materials in
forming his decision to enter into the
agreement. In light of the court's
determination, this contention has no
merit.
SUBSEQUENT MOTION BY AIR
BROOK TO VACATE SUMMARY
JUDGMENT DENIED.
After this Court granted summary
judgment, Air Brook moved to vacate the
judgment on Count One contending: (a)
*104 that the Court is bound by an
unreported opinion of the Division of
Workers' Compensation (which was
affirmed in an unreported per curiam
opinion by the Appellate Division, from
which certification was denied), which
held that another employee of Air Brook
was its "employee" for purposes of
obtaining workers' compensation; and
therefore, the relationship between
Morgan and Air Brook is specifically
excluded under 16 C.F.R. 436.2(a)(4)(i);
(b) a question of fact exists as to whether
Air Brook is subject to the regulatory
control of a federal or state agency; and
(c) since the Franchise Practices Act does
not mention advertisements and sales,
the Court should not act as a Legislature
to impose coverage under a separate
statute.
Air Brook now seeks to set aside the
ruling herein that the Federal Trade
Commission Franchise and Business
Opportunity Ventures Disclosure Rule, 16
C.F.R. 436 ("Rule"), applies to Air
Brook's method of promoting its business
opportunities to the general public and
inducing members of the general public to
purchase an Air Brook franchise.
[4] There is no dispute that there is an
exclusion from the Rule's requirement that
a franchisor provide a disclosure
statement under 16 C.F.R. 436.1(a), 16
C.F.R. 436.8(a)(4)(i) for an "employer-employee relationship". 436.2(a)(4)(i).
The fact that a Workers' Compensation
judge, in an unpublished opinion, found
Air Brook to be an employer under the
Workers' Compensation Act, N.J.S.A.
34:15-36 et seq., and awarded
compensation for work- related injuries to
another Air Brook franchisee, has no
bearing on this case which involves the
Consumer Fraud Act and not the
Workers' Compensation Act.
There can be no doubt that the purpose
of the Workers' Compensation Act is far
different from the purpose underlying the
Rule and the Act. Further, the two distinct
regulatory frameworks (protection against
deception or misrepresentation in the
promotion and sale of merchandise
versus compensation for work-related
injuries) are not incompatible. Indeed, the
liberal construction of the Compensation
Act and the broad *105 definition of
"employee" enables a court to include
"relationships not ordinarily considered to
constitute employment [and] to bring as
many cases as possible within [the
Compensation Act's] coverage." New
Jersey Property-Liability Ins. Guar. v.
State, 195 N.J.Super. 4, 11, 477 A.2d 826
(App.Div.1984) quoting Hannigan v.
Goldfarb, 53 N.J.Super. 190, 195, 147
A.2d 56 (App.Div.1958). This is so
because the test for determining whether
the employer-employee relationship exists
looks to more than the control element of
the master-servant relationship. Under
the Compensation Act, the court looks to
"the extent of the economic dependence
of the worker upon the business he
serves and the relationship of the nature
of his work to the operation of that
business." Id. at 10, 477 A.2d 826,
quoting Marcus v. Eastern Agricultural
Ass'n, Inc., 58 N.J.Super. 584, 603, 157
A.2d 3 (App.Div.1959) (Conford, J.A.D.
dissenting), rev'd on dissent 32 N.J.
**1208 460, 161 A.2d 247 (1960). This
"relative nature of work" test is far broader
than the ordinary master-servant "control
test" in which the relationship exists "
'whenever the employer retains the right
to direct the manner in which the business
shall be done, as well as the result to be
accomplished, or in other words, not only
what shall be done, but how it shall be
done.' " Id. at 8, 477 A.2d 826, quoting
Errickson v. Schwiers Co., 108 N.J.L.
481, 483, 158 A.2d 482 (E. & A.1931).
Thus, in New Jersey Property-Liability Ins.
Guar. v. State, supra, the Appellate
Division determined that the trial court had
incorrectly applied the Compensation
Act's "relative nature of work" test as a
basis for concluding that foster parents
were state "employees" under the New
Jersey Tort Claims Act. N.J.S.A. 59:1-1
et seq.; Id. at 11, 477 A.2d 826.
In its interpretive guides, the FTC
expressly declared that it "will apply the
traditional test of 'right of control' in
determining whether an employment
relationship exists...." 44 Fed.Reg. 49968
(1979). It further set forth certain
illustrative guides:
whether a salary or a definite sum of
money is given as consideration for the
work, or whether the employee can be
discharged or his employment
terminated *106 without liability on the
part of the principal, as well as ...
whether the "employee" must invest
money in the business before being
"hired". [Ibid.]
In this action, the relationship between
Morgan and Air Brook was not a
"continuing commercial relationship
created solely by ... the relationship
between an employer and an
employee...." [16 C.F.R. 436.2(a)(4)(i);
emphasis supplied.] Indeed, the only
continuing commercial relationship sought
by Air Brook to be promoted and sold to
members of the general public and to be
created was one exclusively of a franchise
nature. 16 C.F.R. 436.2(a)(5). Air
Brook cannot claim an exclusion from the
Rule's coverage based upon an improper
application of Compensation Act
standards to Air Brook's promotion and
sale practices. To hold otherwise would
nullify the basic minimum protection
afforded by the Rule.
In its Answer, Air Brook repeatedly refers
to the solicitation and operation of a
franchise. Air Brook's Counterclaim is
based upon Morgan's alleged breach of
the "franchise agreement." In its
promotional materials, Air Brook extols
the satisfaction "of being your own boss."
Throughout its promotional "be your own
boss" material, Air Brook refers to the
responsibilities of its franchisees and
specifically reinforces this theme by
stating:
Each franchisee is an Independent
Contractor and in business for himself.
Air Brook does not tell you, nor attempt
to tell you, how to run your business.
The manner in which you, as an
"Independent Contractor" conduct your
business is entirely your decision, so
long as you abide by all law ordinances.
[Ibid.]
Moreover, Air Brook makes clear to those
interested in purchasing a franchise that
franchisees are responsible for
computing, reporting and paying all
income taxes and Social Security
obligations for him/herself and any of
his/her employees. Ibid. Finally, Article
IV of Air Brook's "Independent Driver
Agreement" specifically refers to Morgan's
"Franchise Investment" of $7,000,
consisting of a $2,000 "security deposit"
and a $5,000 "franchise fee" in
consideration of Air Brook's agreement to
make a vehicle available to him.
*107 In sum, there is no genuine dispute
regarding any material fact that Air Brook
promotes the sale of its merchandise to
the general public as a franchise
relationship. Indeed, the totality of the
contractual undertaking and the incidents
thereof bespeak nothing less than a
continuing commercial relationship subject
to the protection afforded to the investing
public by the Rule, and in default thereof,
made cognizable as a violation of the Act.
The employer-employee exclusion from
the Rule's protective sweep is not
applicable to the promotion and sale of Air
Brook's merchandise inasmuch as the
continuing **1209 commercial relationship
promoted, sold and created by Air Brook
is inherently a franchise investment.
Air Brook now asserts that it is regulated
by the Department of Transportation and
the Interstate Commerce Commission,
although it still submitted no competent
proof to substantiate this contention. R.
1:6-6. The agencies it cites may regulate
fares, tariffs, safety, hours, lanes of pick-up and the need for insurance, but
nowhere do they regulate the sale of
franchises or admission to operate, as the
professions are regulated. The operator
of a limousine who purchases the right to
operate under the Air Brook banner does
not learn any facts about the business
from the ICC, DOT, PUC or anyone else
but Air Brook. Neither do these agencies
have any jurisdiction over disputes
between franchisors and franchisees
regarding their relationship.
Air Brook's last argument is that this
Court's decision should not apply
retroactively because it would be unfair
and also grant all operators from Air
Brook an immediate cause of action. It
further contends that it justifiably relied
upon an unreported Workers'
Compensation opinion.
[5][6] It is well established that "[t]he
threshold inquiry in any retroactivity
decision is whether a new rule of law has
actually been announced." Rutherford
Educ. Ass'n v. Bd. of Educ., 99 N.J. 8, 21,
489 A.2d 1148 (1985). Consequently,
"retroactivity can *108 arise only where
there has been a departure from existing
law." State v. Burstein, 85 N.J. 394, 403,
427 A.2d 525 (1981). Merely because
this Court has determined that the failure
to provide a prospective franchisee with a
Rule disclosure statement constitutes a
per se prohibited deceptive or
unconscionable commercial act or
practice under 2 of the Act does not
constitute a new rule of law or a departure
from existing law. Indeed, given the prior
application of a similar FTC disclosure
requirement in connection with door-to-door sales, 16 C.F.R. 429.1, as the
basis for the conclusion that the failure to
provide disclosure is a per se deceptive or
unconscionable commercial act or
practice in violation of 2 of the Act,
Swiss v. Williams, 184 N.J.Super. 243,
251, 445 A.2d 486 (Cty, D.Ct.1982),
which holding was expressly overruled in
Skeer v. EMK Motors, Inc., 187
N.J.Super. 465, 473, 455 A.2d 508
(App.Div.1982), this Court merely applied
existing law to the promotion and sale of
merchandise by Air Brook.
Even if this Court had concluded that its
Order amounts to a new rule of law or
departs from existing law, Air Brook
presents no sound reason to confine the
Order to prospective application. Its
alleged reliance upon the unreported
opinion is misplaced. Further, Air Brook's
"reliance" argument regarding the
exclusion of its business from the reach of
the Rule was raised and rejected in a
similar context by the Appellate Division in
Levin v. Lewis, 179 N.J.Super. 193, 431
A.2d 157 (App.Div.1981). In Lewis, the
owner of a business involving the
restoration of antique cars argued that his
business was not encompassed by the
laws governing automotive repairs.
N.J.A.C. 13:45A-7.1 et seq. He further
argued that, if his business be found to fall
within those laws, the application be made
prospective only. In rejecting both
arguments and affirming the
administrative order below, the Court
determined that a retroactive application
was justified since "appellant should not
have reasonably assumed that his
business was exempt. Rather, a more
reasonable approach would have been to
assume that he was included within the
ambit of the regulation." Id. at 202, 431
A.2d 157.
*109 There is nothing in the record to
indicate that Air Brook had any
reasonable ground to assume that the
promotion and sale of its merchandise to
the general public was outside the scope
of the Rule. Air Brook's contention, first
raised upon its motion to vacate the
summary judgment, of reliance upon an
unreported opinion in a Workers'
Compensation case, does not create the
type of reasonable reliance sufficient to
rebut the presumption in favor of
retroactivity. **1210 Rutherford Educ.
Ass'n v. Bd. of Educ., 99 N.J. at 21, 489
A.2d 1148.
Prospective application usually arises
when the Court is reversing existing law,
as in Merenoff v. Merenoff, 76 N.J. 535,
388 A.2d 951 (1978), which eliminated
interspousal immunity as a defense.
The Consumer Fraud Act was in place
prior to Air Brook's decision to sell
franchises in New Jersey without
providing anything but misleading data. It
should have known that prospective
purchasers, particularly those not
sophisticated in business matters, would
rely upon what it furnished to them.
Air Brook does not seek to have this
judgment in favor of plaintiff applied
prospectively, but rather, the effect of it on
all its other franchisees. Even if this Court
had authority to do so, no sound reason
has been advanced for so doing.
CONCLUSION
Therefore, the transaction between Air
Brook and Morgan is within the protective
sweep of the Act, the sale of the franchise
by Air Brook to Morgan is "merchandise"
within the intendment of the Act and Air
Brook's failure to provide Morgan with the
Rule disclosure statement is a per se
prohibited act of commission under 2 of
the Act.
Summary judgment is granted in favor of
plaintiff on the First Count that defendant
violated the Act. Summary judgment is
granted to defendant dismissing the Third
and Fourth Counts of the complaint.
*110 Since Morgan did not submit any
proof as to damages arising out of Air
Brook's violation of the Act, that issue
must be decided at a future hearing.
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