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Title 16--Commercial Practices;
Revised as of January 1, 1986
CHAPTER I--FEDERAL TRADE COMMISSION
SUBCHAPTER D--TRADE REGULATION RULES
PART 436--DISCLOSURE REQUIREMENTS
AND PROHIBITIONS CONCERNING FRANCHISING AND BUSINESS
OPPORTUNITY VENTURES
16 CFR 436.1
In connection with the advertising, offering,
licensing, contracting, sale, or other promotion in or
affecting commerce, as "commerce" is defined in
the Federal Trade Commission Act, of any franchise, or
any relationship which is represented either orally or in
writing to be a franchise, it is an unfair or deceptive
act or practice within the meaning of section 5 of that
Act for any franchisor or franchise broker:
- (a) To fail to furnish any prospective franchisee
with the following information accurately,
clearly, and concisely stated, in a legible,
written document at the earlier of the "time
for making of disclosures"or the first
"personal meeting":
-
- (1) (i) The official name and address and
principal place of business of the franchisor,
and of the parent firm or holding company of the
franchisor, if any;
-
- (ii) The name under which the franchisor
is doing or intends to do business; and
-
- (iii) The trademarks, trade names,
service marks, advertising or other
commercial symbols (hereinafter
collectively referred to as
"marks") which identify the
goods, commodities, or services to be
offered, sold, or distributed by the
prospective franchisee, or under which
the prospective franchisee will be
operating.
- (2) The business experience during the past 5
years, stated individually, of each of the
franchisor's current directors and executive
officers (including, and hereinafter to include,
the chief executive and chief operating officer,
financial, franchise marketing, training and
service officers). With regard to each person
listed, those persons' principal occupations and
employers must be included.
-
- (3) The business experience of the franchisor and
the franchisor's parent firm (if any), including
the length of time each:
-
- (i) Has conducted a business of the type
to be operated by the franchisee;
-
- (ii) has offered or sold a franchise for
such business;
-
- (iii) has conducted a business or offered
or sold a franchise for a business:
-
- (A) operating under a name using
any mark set forth under
paragraph (a)(1)(iii) of this
section, or
-
- (B) involving the sale, offering,
or distribution of goods,
commodities, or services which
are identified by any mark set
forth under paragraph (a)(1)(iii)
of this section; and
- (iv) has offered for sale or sold
franchises in other lines of business,
together with a discription of such other
lines of business.
- (4) A statement disclosing who, if any, of the
persons listed in paragraphs (a) (2) and (3) of
this section:
-
- (i) Has, at any time during the previous
seven fiscal years, been convicted of a
felony or pleaded nolo contendere to a
felony charge if the felony involved
fraud (including violation of any
franchise law, or unfair or deceptive
practices law), embezzlement, fraudulent
conversion, misappropriation of property,
or restraint of trade;
-
- (ii) Has, at any time during the previous
seven fiscal years, been held liable in a
civil action resulting in a final
judgment or has settled out of court any
civil action or is a party to any civil
action:
-
- (A) involving allegations of
fraud (including violation of any
franchise law, or unfair or
deceptive practices law),
embezzlement, fraudulent
conversion, misappropriation of
property, or restraint of trade,
or
-
- (B) which was brought by a
present or former franchisee or
franchisees and which involves or
involved the franchise
relationship; Provided, however,
That only material individual
civil actions need be so listed
pursuant to this paragraph
(4)(ii), including any group of
civil actions which, irrespective
of the materiality of any single
such action, in the aggregate is
material;
- (iii) Is subject to any currently
effective State or Federal agency or
court injunctive or restrictive order, or
is a party to a proceeding currently
pending in which such order is sought,
relating to or affecting franchise
activities or the franchisor-franchisee
relationship, or involving fraud
(including violation of any franchise
law, or unfair or deceptive practices
law), embezzlement, fraudulent
conversion, misappropriation of property,
or restraint of trade.
- Such statement shall set forth the identity and
location of the court or agency; the date of
conviction, judgment, or decision; the penalty
imposed; the damages assessed; the terms of
settlement or the terms of the order; and the
date, nature, and issuer of each such order or
ruling. A franchisor may include a summary
opinion of counsel as to any pending litigation,
but only if counsel's consent to the use of such
opinion is included in the disclosure statement.
-
- (5) A statement disclosing who, if any, of the
persons listed in paragraphs (a) (2) and (3) of
this section at any time during the previous
7fiscal years has:
-
- (i) Filed in bankruptcy;
-
- (ii) Been adjudged bankrupt;
-
- (iii) Been reorganized due to insolvency;
or
-
- (iv) Been a principal, director,
executive officer, or partner of any
other person that has so filed or was so
adjudged or reorganized, during or within
1 year after the period that such person
held such position in such other person.
If so, the name and location of the
person having so filed, or having been so
adjudged or reorganized, the date
thereof, and any other material facts
relating thereto, shall be set forth.
- (6) A factual description of the franchise
offered to be sold by the franchisor.
-
- (7) A statement of the total funds which must be
paid by the franchisee to the franchisor or to a
person affiliated with the franchisor, or which
the franchisor or such affiliated person imposes
or collects in whole or in part on behalf of a
third party, in order to obtain or commence the
franchise operation, such as initial franchise
fees, deposits,down payments, prepaid rent, and
equipment and inventory purchases. If all or part
of these fees or deposits are returnable under
certain onditions, these conditions shall be set
forth; and if not returnable, such fact shall be
disclosed.
-
- (8) A statement describing any recurring funds
required to be paid, in connection with carrying
on the franchise business, by the franchisee to
the franchisor or to a person affiliated with the
franchisor, or which the franchisor or such
affiliated person imposes or collects in whole or
in part on behalf of a third party, including,
but not limited to, royalty, lease, advertising,
training, and sign rental fees, and equipment or
inventory purchases.
-
- (9) A statement setting forth the name of each
person (including the franchisor) the franchisee
is directly or indirectly required or advised to
do business with by the franchisor, where such
persons are affiliated with the franchisor.
-
- (10) A statement describing any real estate,
services, supplies, products, inventories, signs,
fixtures, or equipment relating to the
establishment or the operation of the franchise
business which the franchisee is directly or
indirectly required by the franchisor to
purchase, lease or rent; and if such purchases,
leases or rentals must be made from specific
persons (including the franchisor) , a list of
the names and addresses of each such person. Such
list may be made in a separate document delivered
to the prospective franchisee with the prospectus
if the existence of such separate document is
disclosed in the prospectus.
-
- (11) A description of the basis for calculating,
and, if such information is readily available,
the actual amount of, any revenue or other
consideration to be received by the franchisor or
persons affiliated with the franchisor from
suppliers to the prospective franchisee in
consideration for goods or services which the
franchisor requires or advises the franchisee to
obtain from such suppliers.
-
- (12) (i) A statement of all the material terms
and conditions of any financing arrangement
offered directly or indirectly by the franchisor,
or any person affiliated with the franchisor, to
the prospective franchisee; and
-
- (ii) A description of the terms by which
any payment is to be received by the
franchisor from (A) any person offering
financing to a prospective franchisee;
and (B) any person arranging for
financing for a prospective franchisee.
- (13) A statement describing the material facts of
whether, by the terms of the franchise agreement
or other device or practice, the franchisee is:
-
- (i) Limited in the goods or services he
or she may offer for sale;
-
- (ii) Limited in the customers to whom he
or she may sell such goods or services;
-
- (iii) Limited in the geographic area in
which he or she may offer for sale r sell
goods or services; or
-
- (iv) Granted territorial protection by
the franchisor, by which, with respect to
a territory or area,
-
- (A) the franchisor will not
establish another, or more than
any fixed number of, franchises
or company-owned outlets, either
operating under, or selling,
offering or distributing goods,
commodities or services,
identified by any mark set forth
under paragraph (a)(1)(iii) of
this section; or
-
- (B) the franchisor or its parent
will not establish other
franchises or company-owned
outlets selling or leasing the
same or similar products or
services under a different trade
name, trademark, service mark,
advertising or other commercial
symbol.
(14) A statement of the extent to which the
franchisor requires the franchisee (or, if the
franchisee is a corporation, any person
affiliated with the franchisee) to participate
personally in the direct operation of the
franchise.
- (15) A statement disclosing, with respect to the
franchise agreement and any related agreements:
-
- (i) The term (i.e., duration of
arrangement), if any, of such agreement,
and whether such term is or may be
affected by any agreement (including
leases or subleases) other than the one
from which such term arises;
-
- (ii) The conditions under which the
franchisee may renew or extend;
-
- (iii) The conditions under which the
franchisor may refuse to renew or extend;
-
- (iv) The conditions under which the
franchisee may terminate;
-
- (v) The conditions under which the
franchisor may terminate;
-
- (vi) The obligations (including lease or
sublease obligations) of the franchisee
after termination of the franchise by the
franchisor, and the obligations of the
franchisee (including lease or sublease
obligations) after termination of the
franchise by the franchisee and after the
expiration of the franchise;
-
- (vii) The franchisee's interest upon
termination of the franchise, or upon
the franchise,
whether by the franchisor or by the
franchisee;
-
- (viii) The conditions under which the
franchisor may repurchase, whether by
right of first refusal or at the option
of the franchisor (and if the franchisor
has the option to repurchase the
franchise, whether there will be an
independent appraisal of the franchise,
whether the repurchase price will be
determined by a predetermined formula and
whether there will be a recognition of
goodwill or other intangibles associated
therewith in there purchase price to be
given the franchisee);
-
- (ix) The conditions under which the
franchisee may sell orassign all or any
interest in the ownership of the
franchise, or of the assets of the
franchise business;
-
- (x) The conditions under which the
franchisor may sell or assign, in whole
or in part, its interest under such
agreements;
-
- (xi) The conditions under which the
franchisee may modify;
-
- (xii) The conditions under which the
franchisor may modify;
-
- (xiii) The rights of the franchisee's
heirs or personal representative upon the
death or incapacity of the franchisee;
and
-
- (xiv) The provisions of any covenant not
to compete.
- (16) A statement disclosing, with respect to the
franchisor and as to the particular named
business being offered:
-
- (i) The total number of franchises
operating at the end of the preceding
fiscal year;
-
- (ii) The total number of company-owned
outlets operating at the end of the
preceding fiscal year;
-
- (iii) The names, addresses, and telephone
numbers of:
-
- (A) The 10 franchised outlets of
the named franchise business
nearest the prospective
franchisee's intended location;
or
-
- (B) all franchisees of the
franchisor; or
-
- (C) all franchisees of the
franchisor in the State in which
the prospective franchisee lives
or where the proposed franchise
is to be located, Provided,
however, That there are more than
10 such franchisees. If the
number of franchisees to be
disclosed pursuant to paragraph
(a)(16)(iii)(B) or (C) of this
section exceeds 50, such listing
may be made in a separate
document delivered to the
prospective franchisee with the
prospectus if the existence of
such separate document is
disclosed in the prospectus;
- (iv) The number of franchises voluntarily
terminated or not renewed by franchisees
within, or at the conclusion of, the term
of thefranchise agreement, during the
preceding fiscal year;
-
- (v) The number of franchises reacquired
by purchase by the franchisor during the
term of the franchise agreement, and upon
the conclusion of the term of the
franchise agreement, during the preceding
fiscal year;
-
- (vi) The number of franchises otherwise
reacquired by the franchisor during the
term of the franchise agreement, and upon
the conclusion of the term of the
franchise agreement, during the preceding
fiscal year;
-
- (vii) The number of franchises for which
the franchisor refused renewal of the
franchise agreement or other agreements
relating to the franchise during the
preceding fiscal year; and
-
- (viii) The number of franchises that were
canceled or terminated by the franchisor
during the term of the franchise
agreement, and upon conclusion of the
term of the franchise agreement, during
the preceding fiscal year.
- With respect to the disclosures required by
paragraphs (a)(16)(v), (vi), (vii), and (viii) of
this section, the disclosure statement shall also
include a general categorization of the reasons
for such reacquisitions,refusals to renew or
terminations, and the number falling within each
such category, including but not limited to the
following: failure to comply with quality control
standards, failure to make sufficient sales, and
other breaches of contract.
-
- (17) (i) If site selection or approval thereof by
the franchisor is involved in the franchise
relationship, a statement disclosing the range of
time that has elapsed between signing of
franchise agreements or other agreements relating
to the franchise and site selection, for
agreements entered into during the preceding
fiscal year; and
-
- (ii) If operating franchise outlets are
to be provided by the franchisor, a
statement disclosing the range of time
that has elapsed between the signing of
franchise agreements or other agreements
relating to thefranchise and the
commencement of the franchisee's
business, for agreements entered into
during the preceding fiscal year.
- With respect to the disclosures required by
paragraphs (a)(17)(i) and (ii) of this section, a
franchisor may at its option also provide a
distribution chart using meaningful
classifications with respect to such ranges of
time.
-
- (18) If the franchisor offers an initial training
program or informs the prospective franchisee
that it intends to provide such person with
initial training, a statement disclosing:
-
- (i) The type and nature of such training;
-
- (ii) The minimum amount, if any, of
training that will be provided to a
franchisee; and
-
- (iii) The cost, if any, to be borne by
the franchisee for the training to be
provided, or for obtaining such training.
- (19) If the name of a public figure is used in
connection with a recommendation to purchase a
franchise, or as a part of the name of the
franchise operation, or if the public figure is
stated to be involved with the management of the
franchisor, a statement disclosing:
-
- (i) The nature and extent of the public
figure's involvement and obligations to
the franchisor, including but not limited
to the promotional assistance the public
figure will provide to the franchisor and
to the franchisee;
-
- (ii) The total investment of the public
figure in the franchise operation; and
-
- (iii) The amount of any fee or fees the
franchisee will be obligated to pay for
such involvement or assistance provided
by the public figure.
- (20) (i) A balance sheet (statement of financial
position) for the franchisor for the most recent
fiscal year, and an income statement (statement
of results of operations) and statement of
changes in financial position for the franchisor
for the most recent 3 fiscal years. Such
statements are required to have been examined in
accordance with generally accepted auditing
standards by an independent certified or licensed
public accountant.
- Provided, however, That where a franchisor is a
subsidiary of another corporation which is
permitted under generally accepted accounting
principles to prepare financial statements on a
consolidated or combined statement basis, the
above information may be submitted for the parent
if: (A) the corresponding unaudited financial
statements of the franchisor are also provided,
and (B) the parent absolutely and irrevocably has
agreed to guarantee all obligations of the
subsidiary;
-
- (ii) Unaudited statements shall be used
only to the extent that audited
statements have not been made, and
provided that such statements are
accompanied by a clear and conspicuous
disclosure that they are unaudited.
Statements shall be prepared on an
audited basis as soon as practicable,
but, at a minimum, financial statements
for the first full fiscal year following
the date on which the franchisor must
first comply with this part shall contain
a balance sheet opinion prepared by an
independent certified or licensed public
accountant, and financial statements for
the following fiscal year shall be fully
audited.
- (21) All of the foregoing information in
paragraphs (a) (1) through (20) of this section
shall be contained in a single disclosure
statement or prospectus, which shall not contain
any materials or information other than that
required by this part or by State law not
preempted by this part. This does not preclude
franchisors or franchise brokers from giving
other nondeceptive information orally, visually,
or in separate literature so long as such
information is not constradictory to the
information in the disclosure statement required
by paragraph (a) of this section. The disclosure
statement shall carry a cover sheet distinctively
and conspicuously showing the name of the
franchisor, the date of issuance of the
disclosure statement, and the following notice
imprinted thereon in upper and lower case
bold-face type of not less than 12 point size:
-
- Information for Prospective
Franchisees
Required by Federal Trade Commission
- * * *
- To protect you, we've required your franchisor
to give you this information. We haven't checked
it, and don't know if it's correct. It should
help you make up your mind. Study it carefully.
While it includes some information about your
contract, don't rely on it alone to understand
your contract. Read all of your contract
carefully. Buying a franchise is a complicated
investment. Take your time to decide. If
possible, show your contract and this information
to an advisor, like a lawyer or an accountant. If
you find anything important that's been left out,
you should let us know about it. It may be
against the law.
- There may also be laws on franchising in your
state. Ask your state agencies about them.
-
- FEDERAL TRADE COMMISSION, Washington, D.C.
-
- Provided, That the obligation to furnish such
disclosure statement shall be deemed to have been
met for both the franchisor and the franchise
broker if either such party furnishes the
prospective franchisee with such disclosure
statement.
-
- (22) All information contained in the disclosure
statement shall be current as of the close of the
franchisor's most recent fiscal year. After the
close of each fiscal year, the franchisor shall
be given a period not exceeding 90 days to
prepare a revised disclosure statement and,
following such 90 days, may distribute only the
revised prospectus and no other. The franchisor
shall, within a reasonable time after the close
of each quarter of the fiscal year, prepare
revisions to be attached to the disclosure
statement to reflect any material change in the
franchisor or relating to the franchise business
of the franchisor, about which the franchisor or
franchise broker, or any agent, representative,
or employee thereof, knows or should know. Each
prospective franchisee shall have in his or her
possession, at the "time for making of
disclosures," the disclosure statement and
quarterly revision for the period most recent to
the "time for making of disclosures"
and available at that time. Information which is
required to be audited pursuant to paragraph
(a)(20) of this section is not required to be
audited for quarterly revisions, Provided,
however, That the unaudited information be
accompanied by a statement in immediate
conjunction therewith that clearly and
conspicuously discloses that such information has
not been audited.
-
- (23) A table of contents shall be included within
the disclosure statement.
-
- (24) The disclosure statement shall include a
comment which either positively or negatively
responds to each disclosure item required to be
in the disclosure statement, by use of a
statement which fully incorporates the
information required by the item. Each disclosure
item therein must be preceded by the appropriate
heading, as set forth in Note 3
of this part.
(b) To make any oral, written, or visual
representation to a prospective franchisee which states a
specific level of potential sales, income, gross or net
profit for that prospective franchisee, or which states
other facts which suggest such a specific level, unless:
- (1) At the time such representation is made, such
representation is relevant to the geographic
market in which the franchise is to be located;
-
- (2) At the time such representation is made, a
reasonable basis exists for such representation
and the franchisor has in its possession material
which constitutes a reasonable basis for such
representation, and such material is made
available to any prospective franchisee and to
the Commission or its staff upon reasonable
demand.
-
- Provided, further, That in immediate conjunction
with such representation, the franchisor shall
disclose in a clear and conspicuous manner that
such material is available to the prospective
franchisee; and Provided, however, That no
provision within paragraph (b) of this section
shall be construed as requiring the disclosure to
any prospective franchisee of the identity of any
specific franchisee or of information reasonably
likely to lead to the disclosure of such person's
identity; and Provided, further, That no
additional representation as to a prospective
franchisee's potential sales, income, or profits
may be made later than the "time for making
of disclosures";
-
- (3) Such representation is set forth in detail
along with the material bases and assumptions
therefor in a single legible written document
whose text accurately, clearly and concisely
discloses such information, and none other than
that provided for by this part or by State law
not reempted by this part. Each prospective
franchisee to whom the representation is made
shall be furnished with such document no later
than the "time for making of
disclosures"; Prrovided, however, That if
the representation is made at or prior to a
"personal meeting" and such meeting
occurs before the "time for making of
disclosures", the document shall be
furnished to the prospective franchisee to whom
the representation is made at that "personal
meeting";
-
- (4) The following statement is clearly and
conspicuously disclosed in the document described
by paragraph (b)(3) of this section in immediate
conjunction with such representation and in not
less than twelve point upper and lower-case
boldface type;
-
- CAUTION
-
- These figures are only estimates of what we
think you may earn. There is no assurance you'll
do as well. If you rely upon our figures, you
must accept the risk of not doing as well.
-
- (5) The following information is clearly and
conspicuously disclose in the document described
by paragraph (b)(3) of this section in immediate
conjunction with such representation:
-
- (i) The number and percentage of outlets
of the named franchise business which are
located in the geographic markets that
form the basis for any such
representation and which are known to the
franchisor or franchise broker to have
earned or made at least the same sales,
income, or profits during a period of
corresponding length in the immediate
past as those potential sales, income, or
profits represented; and
-
- (ii) The beginning and ending dates for
the corresponding time period referred to
by paragraph (b)(5)(i) of this section,
Provided, however, That any franchisor
without prior franchising experience as
to the named franchise business so
indicate such lack of experience in the
document described in paragraph (b)(3) of
this section. Except, That
representationsof the sales, income or
profits of existing franchise outlets
need not comply with this paragraph (b).
(c) To make any oral, written or visual representation
to a prospective franchisee which states a specific level
of sales, income, gross or net profits of existing
outlets (whether franchised or company-owned) of the
named franchise business, or which states other facts
which suggest such a specific level, unless:
- (1) At the time such representation is made, such
representation is relevant to the geographic
market in which the franchise is to be located;
-
- (2) At the time such representation is made, a
reasonable basis exists for such representation
and the franchisor has in its possession material
which constitutes a reasonable basis for such
representation, and such material is made
available to any prospective franchisee and to
the Commission or its staff upon reasonable
demand;
-
- Provided, however, That in immediate conjunction
with such representation, the franchisor
discloses in a clear and conspicuous manner that
such material is available to the prospective
franchisee; and Provided, further, That no
provision within paragraph (c) of this section
shall be construed as requiring the disclosure to
any prospective franchisee of the identity of any
specific franchisee or of information reasonably
likely to lead to the disclosure of such person's
identity; and Provided, further, That no
additional representation as to the sales,
income, or gross or net profits of existing
outlets (whether franchised or company-owned) of
the named franchise business may be made later
than the "time for making of
disclosures";
-
- (3) Such representation is set forth in detail
along with the material bases and assumptions
therefor in a single legible written document
which accurately, clearly and concisely discloses
such information, and none other than that
provided for by this part or by State law not
preempted by this part. Each prospective
franchisee to whom the representation is made
shall be furnished with such document no later
than the "time for making of
disclosures",
-
- Provided, however, That if the representation is
made at or prior to a "personal
meeting" and such meeting occurs before the
"time for making of disclosures," the
document shall be furnished to the prospective
franchisee to whom the representation is made at
that "personal meeting";
-
- (4) The underlying data on which the
representation is based have been prepared in
accordance with generally accepted accounting
principles;
-
- (5) The following statement is clearly and
conspicuously disclosed in the document described
by paragraph (c)(3) of this section in immediate
conjunction with such representation, and in not
less than twelve point upper and lower case
boldface type:
-
- CAUTION
-
- Some outlets have [sold] [earned] this amount.
There is no assurance you'll do as well. If you
rely upon our figures; you must accept the risk
of not doing as well.
-
- (6) The following information is clearly and
conspicuously disclosed in the document described
by paragraph (c)(3) of this section in immediate
conjunction with such representation:
-
- (i) The number and percentage of outlets
of the named franchise business which are
located in the geographic markets that
form the basis for any such
representation and which are known to the
franchisor or franchise broker to have
earned or made at least the same sales,
income, or profits during a period of
corresponding length in the immediate
past as those sales, income, or profits
represented; and
-
- (ii) The beginning and ending dates for
the corresponding time period referred to
by paragraph (c)(6)(i) of this section,
-
Provided, however, That any franchisor without
prior franchising experience as to the named
franchise business so indicate such lack of
experience in the document described in paragraph
(c)(3) of this section.
(d) To fail to provide the following information
within the document(s) required by paragraphs (b)(3) and
(c)(3) of this section whenever any representation is
made to a prospective franchisee regarding its potential
sales, income, or profits, or the sales, income, gross or
net profits of existing outlets (whether franchised or
company-owned) of the named franchise business:
- (1) A cover sheet distinctively and conspicuously
showing the name of the franchisor, the date of
issuance of the document and the following notice
imprinted thereon in upper and lower case
boldface type of not less than twelve point size:
-
- INFORMATION FOR PROSPECTIVE
FRANCHISEES ABOUT FRANCHISE [SALES] [INCOME]
[PROFIT] REQUIRED BY THE FEDERAL TRADE
COMMISSION.
- To protect you, we've required the franchisor
to give you this information. We haven't checked
it and don't know if it's correct. Study these
facts and figures carefully. If possible, show
them to someone who can advise you, like a lawyer
or an accountant. Then take your time and think
it over.
-
- If you find anything you think may be wrong or
anything important that's been left out, let us
know about it. It may be against the law.
-
- There may also be laws on franchising in your
State. Ask your State agencies about them.
-
- FEDERAL TRADE COMMISSION, Washington, D.C.
-
- (2) A table of contents.
-
- Provided, however, That each prospective
franchisee to whom the representation is made
shall be notified at the "time for making of
disclosures" of any material change (about
which the franchisor, franchise broker, or any of
the agents, representatives, or employees
thereof, knows or should know) in the information
contained in the document(s) described by
paragraphs (b)(3) and (c)(3) of this section.
(e) To make any oral, written, or visual
representation for general dissemination (not otherwise
covered by paragraph (b) or (c) of this section) which
states a specific level of sales, income, gross or net
profits, either actual or potential, of existing or
prospective outlets (whether franchised or company-owned)
of the named franchise business or which states other
facts which suggest such a specific level, unless:
- (1) At the time such representation is made, a
reasonable basis exists for such representation
and the franchisor has in its possession material
which constitutes a reasonable basis for such
representation and which is made available to the
Commission or its staff upon reasonable demand;
-
- (2) The underlying data on which each
representation of sales, income or profit for
existing outlets is based have been prepared in
accordance with generally accepted accounting
principles;
-
- (3) In immediate conjunction with such
representation, there shall be clearly and
conspicuously disclosed the number and percentage
of outlets of the named franchise business which
the franchisor or the franchise broker knows to
have earned or made at least the same sales,
income, or profits during a period of
corresponding length in the immediate past as
those sales, income, or profits represented, and
the beginning and ending dates for said time
period;
-
- (4) In immediate conjuction with each such
representation of potential sales, income or
profits, the following statement shall be clearly
and conspicuously disclosed:
-
- CAUTION
- These figures are only estimates; there is no
assurance you'll do as well. If you rely upon our
figures, you must accept the risk of not doing as
well.
-
- Provided, however, That if such representation is
not based on actual experience of existing
outlets of the named franchise business, that
fact also should be disclosed;
-
- (5) No later than the earlier of the first
"personal meeting"or the "time for
making of disclosures," each prospective
franchisee shall be given a single, legible
written document which accurately, clearly and
concisely sets forth the following information
and materials (and none other than that provided
for by this part or by State law not preempted by
this part):
-
- (i) The representation, set forth in
detail along with the material bases and
assumptions therefor;
-
- (ii) The number and percentage of outlets
of the named franchise business which the
franchisor or the franchise broker knows
to have earned or made at least the same
sales, income or profits during a period
of corresponding length in the immediate
past as those sales, income, or profits
represented, and the beginning and ending
dates for said time period;
-
- (iii) With respect to each such
representation of sales, income, or
profits of existing outlets, the
following statement shall be clearly and
conspicuously disclosed in immediate
conjunction therewith, printed in not
less than 12 point upper and lower case
boldface type:
-
- CAUTION
- Some outlets have [sold] [earned] this
amount. There is no assurance you'll do
as well. If you rely upon our figures,
you must accept the risk of not doing as
well.
-
- (iv) With respect to each such
representation of potential sales,
income, or profits, the following
statement shall be clearly and
conspicuously disclosed in immediate
conjunction therewith, printed in not
less than 12 point upper and lower case
boldface type:
-
- CAUTION
- These figures are only estimates.
There is no assurance that you'll do as
well. If you rely upon our figures, you
must accept the risk of not doing as
well.
-
- (v) If applicable, a statement clearly
and conspicuously disclosing that the
franchisor lacks prior franchising
experience as to the named franchise
business;
-
- (vi) If applicable, a statement clearly
and conspicuously disclosing that the
franchisor has not been in business long
enough to have actual business data;
-
- (vii) A cover sheet, distinctively and
conspicuously showing the name of the
franchisor, the date of issuance of the
document, and the following notice
printed thereon in not less than 12 point
upper and lower case boldface type:
-
- INFORMATION FOR
PROSPECTIVE FRANCHISEES ABOUT FRANCHISE
[SALES] [INCOME] [PROFIT] REQUIRED BY THE
FEDERAL TRADE COMMISSION
- To protect you, we've required the
franchisor to give you this information.
We haven't checked it and don't know if
it's correct. Study these facts and
figures carefully. If possible, show them
to someone who can advise you, like a
lawyer or an accountant. If you find
anything you think may be wrong or
anything important that's been left out,
let us know about it. It may be against
the law. There may also be laws about
franchising in your State.
-
- Ask your State agencies about them.
-
- FEDERAL TRADE COMMISSION, Washington,
D.C.
-
- (viii) A table of contents;
- (6) Each prospective franchisee shall be notified
at the "time for making of disclosures"
of any material changes that have occurred in the
information contained in this document.
(f) To make any claim or representation which is
contradictory to the information required to be disclosed
by this part.
(g) To fail to furnish the prospective franchisee with
a copy of the franchisor's franchise agreement and
related agreements with the document, and a copy of the
completed franchise and related agreements intended to be
executed by the partiesat least 5 business days prior to
the date the agreements are to be executed.
Provided, however, That the obligations defined in
paragraphs (b) through (g) of this section shall be
deemed to have been met for both the franchisor and the
franchise broker if either such person furnishes the
prospective franchisee with the written disclosures
required thereby.
(h) To fail to return any funds or deposits in
accordance with any conditions disclosed pursuant to
paragraph (a)(7) of this section.
16 CFR 436.2
As used in this part, the following definitions shall
apply:
(a) The term "franchise" means any
continuing commercial relationship created by any
arrangement or arrangements whereby:
- (1)(i)(A) a person (hereinafter
"franchisee") offers, sells, or
distributes to any person other than a
"franchisor" (as hereinafter defined),
goods, commodities, or services which are:
-
- (1) Identified by a trademark, service
mark, trade name,advertising or other
commercial symbol designating another
person (hereinafter
"franchisor" ); or
-
- (2) Indirectly or directly required or
advised to meet the quality standards
rescribed by another person (hereinafter
" franchisor" ) where the
franchisee operates under a name using
the trademark, service mark, tradename,
advertising or other commercial symbol
designating the franchisor; and
-
- (B) (1) The franchisor exerts or has
authority to exert a significant degree
of control over the franchisee's method
of operation, including but not limited
to, the franchisee's business
organization, promotional activities,
management, marketing plan or business
affairs; or
- (2) The franchisor gives significant
assistance to the franchisee in the
latter's ethod of operation, including,
but not limited to, the franchisee's
business organization, management,
marketing plan, promotional activities,
or business affairs; Provided, however,
That assistance in the franchisee's
promotional activities shall not, in the
absence of assistance in other areas of
the franchisee's method of operation,
constitute significant assistance; or
- (ii)(A) A person (hereinafter
"franchisee") offers, sells, or
distributes to any person other than a
"franchisor" (as hereinafter defined),
goods, commodities, or services which are:
-
- (1) Supplied by another person
(hereinafter "franchisor" ), or
-
- (2) Supplied by a third person (e.g., a
supplier) with whom the franchisee is
directly or indirectly required to do
business by another person (hereinafter
" franchisor" ); or
-
- (3) Supplied by a third person (e.g., a
supplier) with whom the franchisee is
directly or indirectly advised to do
business by another person (hereinafter
" franchisor" ) where such
third person is affiliated with the
franchisor; and
- (B) The franchisor:
-
- (1) Secures for the franchisee retail
outlets or accounts for said goods,
commodities, or services; or
-
- (2) Secures for the franchisee locations
or sites for vending machines, rack
displays, or any other product sales
display used by the franchisee in the
offering, sale, or distribution of said
goods, commodities, or services; or
-
- (3) Provides to the franchisee the
services of a person able to secure the
retail outlets, accounts, sites or
locations referred to in paragraph
(a)(1)(ii)(B) (1) and (2) above; and
-
- (2) The franchisee is required as a
condition of obtaining or commencing the
franchise operation to make a payment or
a commitment to pay to the franchisor, or
to a person affiliated with the
franchisor.
- (3) Exemptions. The provisions of this part shall
not apply to a franchise:
-
- (i) Which is a "fractional
franchise"; or
-
- (ii) Where pursuant to a lease, license,
or similar agreement, a person offers,
sells, or distributes goods, commodities,
or services on or about premises occupied
by a retailer-grantor primarily for the
retailer-grantor's own merchandising
activities, which goods, commodities, or
services are not purchased from the
retailer-grantor or persons whom the
lessee is directly or indirectly: (A)
required to do business with by the
retailer-grantor, or (B) advised to do
business with by the retailer-grantor
where such person is affiliated with the
retailer-grantor; or
-
- (iii) Where the total of the payments
referred to in paragraph (a)(2) of this
section made during a period from any
time before to within 6 months after
commencing operation of the franchisee's
business, is less than $500; or
-
- (iv) Where there is no writing which
evidences any material term or aspect of
the relationship or arrangement.
- (4) Exclusions. The term "franchise"
shall not be deemed to include any continuing
commercial relationship created solely by:
-
- (i) The relationship between an employer
and an employee, or among general
business partners; or
-
- (ii) Membership in a bona fide
"cooperative association"; or
-
- (iii) An agreement for the use of a
trademark, service mark, trade name,
seal, advertising, or other commercial
symbol designating a person who offers on
a general basis, for a fee or otherwise,
a bona fide service for the evaluation,
testing, or certification of goods,
commodities, or services;
-
- (iv) An agreement between a licensor and
a single licensee to license a trademark,
trade name, service mark, advertising or
other commercial symbol where such
license is the only one of its general
nature and type to be granted by the
licensor with respect to that trademark,
tradename, service mark, advertising, or
other commercial symbol.
- (5) Any relationship which is represented either
orally or in writing to be a franchise (as
defined in this paragraphs (a) (1) and (2) of
this section) is subject to the requirements of
this part.
(b) The term "person" means any individual,
group, association, limited or general partnership,
corporation, or any other business entity.
(c) The term " franchisor" means any person
who participates in a franchise relationship as a
franchisor, as denoted in paragraph (a) of this section.
(d) The term "franchisee" means any person:
(1) who participates in a franchise relationship as a
franchisee, as denoted in paragraph (a) of this section,
or (2) to whom an interest in a franchise is sold.
(e) The term "prospective franchisee"
includes any person, including any representative, agent,
or employee of that person, who approaches or is
approached by a franchisor or franchise broker, or any
representative, agent, or employee thereof, for the
purpose of discussing the establishment, or possible
establishment, of a franchise relationship involving such
a person.
(f) The term "business day" means any day
other than Saturday, Sunday, or the following national
holidays: New Year's Day, Washington's Birthday, Memorial
Day, Independence Day, Labor Day, Columbus Day, Veterans'
Day, Thanksgiving, and Christmas.
(g) The term "time for making of
disclosures" means ten (10) business days prior to
the earlier of: (1) the execution by a prospective
franchisee of any franchise agreement or any other
agreement imposing a binding legal obligation on such
prospective franchisee, about which the franchisor,
franchise broker, or any agent, representative, or
employee thereof, knows or should know, in connection
with the sale or proposed sale of a franchise, or (2) the
payment by a prospective franchisee, about which the
franchisor, franchise broker, or any agent,
representative, or employee thereof, knows or should
know, of any consideration in connection with the sale or
proposed sale of a franchise.
(h) The term "fractional franchise" means
any relationship, as denoted by paragraph (a) of this
section, in which the person described therein as a
franchisee, or any of the current directors or executive
officers thereof, has been in the type of business
represented by the franchise relationship for more than 2
years and the parties anticipated, or should have
anticipated, at the time the agreement establishing the
franchise relationship was reached, that the sales
arising from the relationship would represent no more
than 20 percent of the sales in dollar volume of the
franchisee.
(i) The term "affiliated person" means a
person (as defined in paragraph (b) of this section):
- (1) Which directly or indirectly controls, is
controlled by, or is under common control with, a
franchisor; or
-
- (2) Which directly or indirectly owns, controls,
or holds with power to vote, 10 percent or more
of the outstanding voting securities of a
franchisor; or
-
- (3) Which has, in common with a franchisor, one
or more partners, officers, directors, trustees,
branch managers, or other persons occupying
similar status or performing similar functions.
(j) The term "franchise broker" means any
person other than a franchisor or a franchisee who sells,
offers for sale, or arranges for the sale of a franchise.
(k) The term "sale of a franchise" includes
a contract or agreement whereby a person obtains a
franchise or interest in a franchise for value by
purchase, license, or otherwise. This term shall not be
deemed to include the renewal or extension of an existing
franchise where there is no interruption in the operation
of the franchised business by the franchisee, unless the
new contracts or agreements contain material changes from
those in effect between the franchisor and franchisee
prior thereto.
(l) A "cooperative association" is either
(1) an association of producers of agricultural products
authorized by section 1 of the Capper-Volstead Act, 7
U.S.C. 291; or (2) an organization operated on a
cooperative basis by and for independent retailers which
wholesales goods or furnishes services primarily to its
member-retailers.
(m) The term "fiscal year" means the
franchisor's fiscal year.
(n) The terms "material," "material
fact," and "material change" shall include
any fact, circumstance, or set of conditions which has a
substantial likelihood of influencing a reasonable
franchisee or a reasonable prospective franchisee in the
making of a significant decision relating to a named
franchise business or which has any significant financial
impact on a franchisee or prospective franchisee.
(o) The term "personal meeting" means a
face-to-face meeting between a franchisor or franchise
broker (or any agent, representative, or employee
thereof) and a prospective franchisee which is held for
the purpose of discussing the sale or possible sale of a
franchise.
16 CFR 436.3
If any provision of this part or its application to
any person, act, or practice is held invalid, the
remainder of the part or the application of its
provisions to any person, act, or practice shall not be
affected thereby.
NOTE 1: The Commission expresses
no opinion as to the legality of any practice mentioned
in this part. A provision for disclosure should not be
construed as condonation or approval with respect to the
matter required to be disclosed, nor as an indication of
the Commission's intention not to enforce any applicable
statute.
NOTE 2: By taking action in this
area, the Federal Trade Commission does not intend to
annul, alter, or affect, or exempt any person subject to
the provisions of this part from complying with the laws
or regulations of any State, municipality, or other local
government with respect to franchising practices, except
to the extent that those laws or regulations are
inconsistent with any provision of this part, and then
only to the extent of the inconsistency. For the purposes
of this part, a law or regulation of any State,
municipality, or other local government is not
inconsistent with this part if the protection such law or
regulation affords any prospective franchisee is equal to
or greater than that provided by this part. Examples of
provisions which provide protection equal to or greater
than that provided by this part include laws or
regulations which require more complete record keeping by
the franchisor or the disclosure of more complete
information to the franchisee.
NOTE 3: [As per § 436.1(a)(24)
of this part]:
DISCLOSURE STATEMENT
Pursuant to 16 CFR 436.1 et seq., a Trade Regulation
Rule of the Federal Trade Commission regarding Disclosure
Requirements and Prohibitions Concerning Franchising and
Business Opportunity Ventures, the following information
is set forth on [name of franchisor] for your
examination:
- 1. Identifying information as to franchisor.
- 2. Business experience of franchisor's directors
and executive officers.
- 3. Business experience of the franchisor.
- 4. Litigation history.
- 5. Bankruptcy history.
- 6. Description of franchise.
- 7. Initial funds required to be paid by a
franchisee.
- 8. Recurring funds required to be paid by a
franchisee.
- 9. Affiliated persons the franchisee is required
or advised to do business with by the franchisor.
- 10. Obligations to purchase.
- 11. Revenues received by the franchisor in
consideration of purchases by a franchisee.
- 12. Financing arrangements.
- 13. Restriction of sales.
- 14. Personal participation required of the
franchisee in the operation of the franchise.
- 15. Termination, cancellation, and renewal of the
franchise.
- 16. Statistical information concerning the number
of franchises (and company-owned outlets).
- 17. Site selection.
- 18. Training programs.
- 19. Public figure involvement in the franchise.
- 20. Financial information concerning the
franchisor
SOURCE:
43 FR 59614, Dec. 21, 1978
AUTHORITY: 38 Stat. 717, as amended, 15
U.S.C. 41-58.
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